RESPONSIBILITIESDuties and Responsibilities: • Completes daily installation service order requests and trouble reports at the customer premise. Tasks include installing data and telephone wiring and installing equipment for Internet, phone and digital TV services. • Prepares, splices and tests fiber optic cable • Completes daily cable locate requests • Works directly with customers to ensure services are working as expected • Work cooperatively with WCTA employees to achieve company goals
QUALIFICATIONSQualifications and Requirements: • Technical degree in Telecommunications or Information Technology is preferred, High School Diploma required • Valid driver’s license is required • Must have general knowledge of computers and electronics • Willingness to work in any weather condition • Ability to take feedback and direction • Must be able to assist with emergency repairs during off hours
BENEFITSExcellent benefit package and flexible PTO.
Winnebago Cooperative Telecom Association
704 E Main Street, Lake Mills, IA 50450
WCTA, the local leader in broadband services, is looking for a positive, enthusiastic professional who enjoys a fast-paced environment while ensuring customer satisfaction and loyalty. The successful candidate will have a strong work ethic, be efficient, detailed and willing to work as a team player. This person must be self-motivated, adaptable to change, accept new ideas and have a willingness to learn. Great communication skills and friendliness for customers and co-workers alike are a must.
This is a full-time position with an excellent benefit package and flexible PTO.