Customer Service Representative

Full-Time Viafield in Customer Service Email Job
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Job Detail

    The Customer Service position as a member of Viafield’s team will be responsible for providing outstanding customer service at the front counter and scale operations. This detail-oriented and organized team player will work with customer account questions and orders, and other administrative tasks. This position will also assist with outside facility operations including; maintenance on equipment, grain legs and dryer, working with anhydrous, the feed warehouse, helping to keep the facility clean and safe, and will also cross-train to assist in other departments and locations. Viafield’s vision of serving as the Trusted Advisor requires a knowledgeable communicator, who positively impacts the team doing what it takes to get the job done in a timely, safe, and accurate manner for smooth operations. Viafield’s team members profoundly affect the organizations success, so it is essential to deliver on our mission of customer service.
    • Excellent Customer Service skills (face to face, over the phone, and written)
    • Must be comfortable navigating the computer
    • Must have or be willing to obtain Class A CDL with HazMat/Tanker endorsements
    • Must be comfortable with heights and working in a variety of weather conditions
    • Longer hours during peak Spring/Fall seasons
    • Mechanical skills preferred
    • Ability to transport 50lbs
    Viafield provides a comprehensive benefit package for full-time team members including Health, Dental, Vision, Medical and Dependent FSA, Short-Term and Long-Term Disability, Employee Assistance Program, Paid Time Off and Uniforms. Viafield not only cares about wellness, but its team member’s financial future as well, which is why Viafield invests in a Defined Benefit (Pension) Program and provides a 401k match. Additionally, Viafield offers team members the opportunity for career development and advancement.

Job Description

As a leader in agriculture we provide unparalleled customer service and innovative products to meet our customers Agronomy, Energy, Feed and Grain needs. Viafield’s 18 locations serve customers throughout northern Iowa and southern Minnesota. Viafield’s valued team members are part of a progressive organization that provides an attractive total compensation package, career advancement, and a team-oriented work environment.

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